Legal

Privacy Policy

Last updated: October 29, 2026

Who we are

Tino LLC, doing business as Tino Digital Agency (Tino, we, us, or our), operates the website at tino.design and the pages, forms, and tools linked from it (the Site). Our office is at 1100 NASA Pkwy, Suite 420K, Houston, TX 77058, and you can reach us at info@tino.agency or +1 (281) 602-9912.

This Privacy Policy explains what personal information we collect when you visit the Site, request a quote, book a call, apply for a job, or email us, how we use that information, who we share it with, and the choices and rights you have. It applies to the Site and to the forms and scheduling pages we link to from it. It does not apply to the websites and applications we design and build for clients, which are governed by each client's own privacy policy.

Information we collect

We collect information in three ways: information you give us, information collected automatically when you use the Site, and information we receive from other sources.

Information you give us. When you complete a form, book a call, request a quote, subscribe to updates, or write to us, you may provide your name, job title, organization, work email address, phone number, mailing address, time zone, the subject and details of your project, your estimated budget and start date, and any files you attach. When you apply for a position, you may provide your resume, portfolio, work history, and the other details the application asks for.

Information collected automatically. When you visit the Site, our servers and analytics tools record your IP address, browser type and version, device type, operating system, screen size, language, the pages you view, the links you click, the page that referred you, and the dates and times of your visits. We collect some of this information with cookies and similar technologies, described in the Cookies section below.

Information from other sources. If you contact us through a professional network, a review platform such as Clutch, a procurement portal, or a cooperative purchasing program, we receive the information those services send us. We may also look up public business information, such as an organization's address and the name of its procurement contact, to prepare a quote or respond to a solicitation.

We do not knowingly collect sensitive personal information such as government identification numbers, financial account numbers, health information, or precise geolocation through the Site, and we ask that you do not send it to us through our forms.

How we use information

We use the information we collect for the purposes below and for no other purpose without telling you first.

To respond to your request, prepare a quote, schedule a call, and deliver the services you ask for.
To communicate with you about your project, our contracts, and our services, including by email and phone.
To review job applications and contact candidates.
To operate, secure, and improve the Site, including by measuring which pages are used and fixing errors.
To comply with law, respond to lawful requests, enforce our agreements, and protect the rights, property, and safety of Tino, our clients, and others.
To send you news about our services when you have asked for it. Every marketing email includes an unsubscribe link, and you can stop these messages at any time.

We do not sell your personal information, and we do not use it for targeted advertising or for profiling that produces legal or similarly significant effects.

Legal basis

Where a law requires a legal basis for processing, we rely on your consent when you submit a form or subscribe to updates, on the performance of a contract or the steps you ask us to take before a contract when we prepare a quote or deliver services, on our legitimate interests in operating and securing the Site and in communicating with the organizations we work with, and on our legal obligations when the law requires us to keep or disclose records.

Cookies and analytics

The Site uses cookies and similar technologies for three purposes. Strictly necessary cookies keep the Site working, for example by remembering a form you have started. Analytics cookies tell us how visitors use the Site so we can improve it. Functional cookies remember choices you make, such as a closed notice.

We use Google Analytics to measure Site traffic. Google Analytics sets cookies and collects the information described under Information collected automatically. We have turned on IP address shortening and have not enabled advertising features. You can learn how Google uses this information at policies.google.com/privacy and opt out of Google Analytics across websites with the browser add-on at tools.google.com/dlpage/gaoptout.

You can control cookies in your browser settings, including by deleting existing cookies and blocking new ones. If you block strictly necessary cookies, some parts of the Site may not work. The Site does not respond to Do Not Track signals, because there is no agreed standard for them, but it does honor the Global Privacy Control signal where the law requires it.

Forms and third-party services

Our quote and contact forms are hosted by ClickUp, our scheduling pages by our calendar provider, and our email by Google Workspace. When you submit a form or book a call, your information is stored in those services on our behalf. Each provider processes the information only to provide its service to us and is bound by a written agreement to keep it confidential and secure.

The Site links to third-party websites, including tips-usa.com, clutch.co, and social networks. Those sites have their own privacy policies, and this policy does not cover them.

We share personal information only in the circumstances below.

With service providers that host the Site, store our files and email, run our forms and scheduling, measure Site traffic, and support our accounting and customer relationship records. These providers act on our instructions.
With cooperative purchasing organizations and procurement portals when you ask us to quote or deliver work through one of their contracts, to the extent the contract requires.
With professional advisors such as lawyers, accountants, and insurers when they need the information to advise us.
With law enforcement, regulators, or courts when the law requires it, or when disclosure is necessary to protect the rights, property, or safety of Tino, our clients, or others.
With a buyer or successor if Tino is involved in a merger, acquisition, financing, or sale of assets, in which case we will tell you before your information becomes subject to a different privacy policy.

How long we keep information

We keep personal information for as long as we need it for the purposes above. Quote requests and project correspondence are kept for the life of the relationship and for seven years after it ends, which is the period our government contracts and our accounting rules require. Job applications are kept for two years after the position closes unless you ask us to delete them sooner. Analytics data is kept for 26 months. When information is no longer needed, we delete it or make it anonymous.

How we protect information

We protect personal information with access controls, encryption in transit, multi-factor authentication on our business accounts, and written agreements with our providers. Only the staff who need the information to do their work can access it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, and we ask you to tell us at once at info@tino.agency if you believe your information has been exposed.

Your rights and choices

Depending on where you live, you may have rights under the Texas Data Privacy and Security Act, the California Consumer Privacy Act, the General Data Protection Regulation, or other privacy laws. Regardless of where you live, we extend the following rights to everyone whose information we hold.

To confirm whether we are processing your personal information and to access it.
To correct inaccurate information.
To delete personal information you have provided or that we have obtained about you.
To receive a copy of the personal information you provided in a portable and usable format.
To opt out of the sale of personal information, targeted advertising, and profiling. We do none of these, so there is nothing to opt out of, and we will tell you if that changes.
To withdraw consent at any time, for example by unsubscribing from emails, without affecting the lawfulness of processing before the withdrawal.

To exercise a right, email info@tino.agency with the subject line Privacy request, or write to Tino LLC, 1100 NASA Pkwy, Suite 420K, Houston, TX 77058. We will confirm your identity by matching your request to the information we hold, and we may ask for more details to do so. We respond within 45 days, and we will tell you if we need up to 45 more days to complete a complex request. We do not charge for a request unless it is repetitive or unfounded. If we decline a request, we will tell you why, and you may appeal by replying to our decision within 60 days. We will answer the appeal in writing within 60 days. If the appeal is denied, you may contact the Texas Attorney General at texasattorneygeneral.gov or your own state's attorney general.

We will not discriminate against you for exercising any of these rights.

Children

The Site is intended for adults who work for or with organizations that buy design and development services. We do not knowingly collect personal information from anyone under 18. If you believe a child has given us personal information, email info@tino.agency and we will delete it.

Where information is processed

Tino is based in Texas, and the Site is operated from the United States. If you visit from outside the United States, your information is transferred to and processed in the United States, where privacy laws may differ from those in your country. Where the law requires it, we use standard contractual clauses or an equivalent safeguard for those transfers.

Changes to this policy

We review this policy at least once a year and when our practices change. When we make a material change, we update the date at the top of the page and, where we have your email address, tell you by email before the change takes effect. Earlier versions are available on request.

Contact us

Questions about this policy or about how we handle personal information go to info@tino.agency, +1 (281) 602-9912, or Tino LLC, 1100 NASA Pkwy, Suite 420K, Houston, TX 77058.